Login issues
If you cannot login, please check
- ID-number: make sure you use capital letters (press ‘shift’ button) and that all numbers are correct
- Date of birth: make sure you enter your correct date of birth using the drop-down lists
If, after several attempts, you still cannot login, please report to your teacher.
Challenge not loading / failing to load
If the challenges are not loading or they get stuck, please follow the steps in the diagram below:
Any other issues
Please inform your teacher and ask him/her to contact the Fit to Study research team directly.